Privacy Policy

Privacy Policy Overview

This Privacy Policy applies to all visitors and users of www.igniteyouglobal.com and any associated subdomains, membership portals, and online programs operated by Ignite You Global, LLC ("we," "us," or "our"). By using our website or services, you agree to the practices described in this Policy.

1. Who We Are

Ignite You Global, LLC is owned and operated by LeeAnn Romine, a professional psychic, spiritual mentor, and business coach based in West Virginia, USA. We provide online coaching programs, spiritual mentorship, membership communities, and educational content to clients worldwide.

For the purposes of the EU General Data Protection Regulation (GDPR) and UK GDPR, Ignite You Global, LLC is the data controller of your personal information.

Ignite You Global, LLC
110 Main St., Beckley, WV 25801
Email: [email protected]

2. Information We Collect

We may collect the following categories of personal information:

2.1 Information You Provide Directly

• Identity data: First name, last name, date of birth
• Contact data: Email address, telephone number, mailing address
• Profile data: Username, password, preferences, interests, and goals shared during coaching or program enrollment
• Payment data: Billing address and transaction records (payment card details are processed by our payment processors and are not stored by us)
• Communications: Messages, coaching session notes, or content you share via email, forms, or our platforms
• Professional information: Job title, business name, and profession where relevant to our coaching services

2.2 Information Collected Automatically

• Technical data: IP address, browser type and version, operating system, device identifiers
• Usage data: Pages visited, time spent on pages, referring URLs, exit pages, and clickstream data
• Cookie and tracking data: Information collected via cookies and tracking pixels (see Section 8)

2.3 Information From Third Parties

We may receive information about you from third-party platforms including Facebook/Instagram (advertising interactions), payment processors, and referral sources when you engage with our content or advertising outside our website.

3. How We Use Your Information

We use your personal information for the following purposes:

We will never sell your personal information to third parties for their own marketing purposes.

4. Marketing Communications

We send marketing emails in compliance with the CAN-SPAM Act (USA) and, where applicable, CASL (Canada) and GDPR (EU/UK). This means:

• We only send marketing emails if you have opted in or have an existing relationship with us
• Every marketing email includes a clear and functional unsubscribe link
• We honor all unsubscribe requests promptly within 10 business days
• We clearly identify ourselves as the sender in all emails
• We do not use deceptive subject lines

You may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us at [email protected]. Unsubscribing from marketing does not affect transactional or service-related emails.

5. Third-Party Service Providers

We work with trusted third-party service providers to operate our business. These providers only access your data as necessary to perform services on our behalf and are contractually required to protect your information.

We do not share your personal information with third parties for their own marketing purposes without your explicit consent.

6. Data Retention

• Active account data: Retained for the duration of your membership or coaching relationship
• Transactional and financial records: Minimum 7 years to comply with US tax obligations
• Marketing communications data: Retained until you unsubscribe or request deletion
• Coaching session notes: Up to 3 years following the end of our coaching relationship, then securely deleted

7. International Data Transfers

Ignite You Global, LLC is based in the United States. If you are accessing our services from the European Union, United Kingdom, or other regions, your information may be transferred to and processed in the United States. Where required by GDPR or UK GDPR, we rely on Standard Contractual Clauses (SCCs) and equivalent mechanisms recognized under UK law.

8. Cookies and Tracking Technologies

To opt out of Meta advertising tracking, visit: facebook.com/settings?tab=ads

9. Your Privacy Rights 9.1 GDPR and UK GDPR Rights (EU and UK Residents)

• Right of access: Request a copy of the personal data we hold about you
• Right to rectification: Request correction of inaccurate or incomplete data
• Right to erasure: Request deletion of your personal data, subject to certain exceptions
• Right to restriction: Request that we limit how we use your data
• Right to data portability: Request your data in a structured, machine-readable format
• Right to object: Object to processing based on legitimate interests or direct marketing
• Right to withdraw consent: Withdraw consent at any time without affecting prior processing
• Right to lodge a complaint: Contact your national data protection authority (UK: ico.org.uk)

9.2 CCPA / CPRA Rights (California Residents)

• Right to know: Request disclosure of what personal information we collect, use, and share
• Right to delete: Request deletion of personal information we have collected
• Right to correct: Request correction of inaccurate personal information
• Right to opt out: We do not sell your personal information
• Right to non-discrimination: We will not discriminate against you for exercising your CCPA rights

To exercise your California rights, contact [email protected]. We will respond within 45 days.

9.3 Rights for All Users

• Access and update your account information at any time by logging in
• Unsubscribe from marketing emails via the unsubscribe link in any email
• Request a copy, correction, or deletion of your data by emailing [email protected]

We respond to all privacy rights requests at no charge within 30 days.

10. Children's Privacy

Our website and services are not directed to children under 13 (or under 16 for EU/UK users). We do not knowingly collect personal information from children. If you believe we have collected information from a child, contact us immediately at [email protected].

11. Security

We implement appropriate technical and organizational measures to protect your data, including:

• SSL/TLS encryption for all data transmitted to and from our website
• Secure, access-controlled storage of personal data
• Limited access to personal data on a need-to-know basis
• PCI-compliant payment processors (Stripe/PayPal) — we do not store payment card data

Please notify us immediately at [email protected] if you suspect any unauthorized use of your account.

12. Business Transfers

In the event Ignite You Global, LLC is involved in a merger, acquisition, or sale of assets, your personal data may be transferred. We will notify you before your data becomes subject to a different privacy policy and you will have the opportunity to request deletion.

13. Links to Third-Party Websites

Our website may contain links to third-party websites and social media platforms. We are not responsible for the privacy practices of those sites. This Policy applies only to information collected by Ignite You Global, LLC.

14. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we make material changes, we will update the Last Updated date at the top of this page and notify you by email or via a notice on our website. Your continued use of our website following any changes constitutes acceptance of the updated Policy.

15. Contact Us

Questions about the Privacy Policy should be sent to us at [email protected]

LeeAnn Romine — Founder of Ignite You Global™ LLC
110 Main St., Beckley, WV 25801
www.igniteyouglobal.com